Returns and Refund
Thank you for choosing Rasa Clothing. We aim to provide you with exceptional products and customer service. Please read our Return and Refund Policy carefully.
Return Policy:
5 days return & Exchange
Return should be done by you through any courier service.
Damaged or Defective Products:
We understand that receiving a damaged or defective product can be disappointing. In such cases, we will accept returns or provide replacements. To be eligible for a return or replacement, the product must be received in a damaged or defective condition.
Return Process:
To request a return, please contact our customer service team within 24 hours of receiving the parcel. Provide your Order number, Full name, Email, and Phone number.
Once your return request is approved, carefully pack the product and ship it back to us. You don’t need to worry about the process much, it’s user-friendly. Please pack it as it was received.
Upon receiving the returned product, we will inspect it to verify the condition and reason for return. If approved, we will process the refund or replacement, subject to the conditions mentioned above.
Refund Policy:
Approval and Refund Process:
Refunds are subject to approval upon receiving the returned product. If your return meets the necessary criteria, we will process the refund to the original source account. To facilitate the refund, customers are required to provide their bank details.
If eligible, refunds will be processed within 7-10 business days of approval
Refunds will be credited to the original payment method (e.g., credit card, bank transfer) used during the booking in 1-5 business days.
Any applicable cancellation or processing fees will be deducted from the refund amount.
Failed Online Transactions:
In the case of failed online transactions, refunds will be automatically processed to the source account and may take up to 7 working days. Please be aware that we do not hold this amount.
If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer service team. We are here to assist you.
Contact Information:
For refund or return-related inquiries, contact us via:
Email : support@rasaclothing.in
Whatsapp : +91 9266889340
Return & Exchange Policy
5 days return & Exchange
Return should be done by you through any courier service
Refund Policy
If your returns don’t satisfy the aforementioned requirements, they won’t be accepted.
Within 24 hours after delivery, you should notify us if you get a product that is damaged, defective, incorrect, or missing. Please give us a picture of the merchandise that is damaged, defective, incorrect, or missing. If you fail to notify us about this, the return may not be accepted.
Shipping Policy
By working with the top courier partners, Rasa Clothing strives to fulfil your orders promptly and efficiently.
Free shipping on orders above 999
Shopping below 999 cost flat 99 as a shipping charges
COD Fees: Flat 100 per order
Delivery time
Estimated delivery time- 5 to 10 days
Weekends and public holidays are not included in the delivery timings